In terms of communication with external parties, how should water operators approach sharing information?

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Water operators engage with various external parties, including regulatory agencies, the public, and other stakeholders. The best approach in this scenario is to limit the information shared to essential points. This ensures that communication is clear and focused, providing only the necessary details that are relevant to the audience, thereby preventing misunderstandings or information overload.

Limiting information to essential points also helps protect sensitive or confidential information that might not need to be shared in every situation. Transparency is important, but it must be balanced with the need for confidentiality and the integrity of the information being communicated. By focusing on key details, operators can effectively convey important messages while still maintaining operational security and compliance with relevant regulations or policies.

Options emphasizing complete transparency or sharing all data might lead to excessive information that could confuse or overwhelm the recipients. Additionally, sharing only after consultation with legal counsel might delay necessary communication and hinder the timely dissemination of crucial information to the public or stakeholders.

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